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LOS ANGELES (CBSLA) — Unemployed Californians have reported trouble with getting through the state’s call centers to get assistance during the pandemic, and the complaints are continuing to come in.

Laura Stewart, who spent eight weeks training to become a representative at the Employment Development Department, says she quit out of frustration.

Stewart is one of the thousands the state is trying to train in order to process the influx of benefits claims they have been receiving.

“The minute we ran into a little glitch, there was nobody there to guide us through,” Stewart said. “The stock answer was just to reject the claim and go onto another one and the rejected claims will be in the system for somebody to pick up.”

Governor Gavin Newsom on Wednesday announced the formation of a Strike Team to create a blueprint to fix EDD’s response time and called the department’s technology “antiquated.”

The governor’s office says there are at least one million Californians whose claims have not been processed.

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Researchers Say UK Faces a Brexit Brain Drain to the EU

LONDON (AP) — The number of Britons moving to European Union countries soared after the Brexit vote in 2016, according to a U.K.-German study released Tuesday — an exodus comparable to those caused by major social or economic crises.

An analysis of official statistics by the Oxford in Berlin research partnership and the Berlin-based WZB Social Science Center found that migration from the United Kingdom to other EU countries rose by 30%, from about 57,000 a year in 2008-2015 to more than 73,000 a year in 2016-2018. Spain saw the largest number of U.K. arrivals, followed by France.

“These increases in numbers are of a magnitude that you would expect when a country is hit by a major economic or political crisis,” report co-author Daniel Auer said.

Migration among the 27 countries that now remain in the European Union remained relatively stable during the same period, the researchers found.

The number of Britons seeking passports from EU nations also soared by more than 500%. In Germany it was up 2,000%.

British voters opted narrowly in a 2016 referendum to leave the EU, ending the automatic right of the bloc’s citizens to move to the U.K., and of Britons to live and work across Europe. Britain left the EU in January, though it remains bound by the bloc’s rules — including the right to freedom of movement — during a transition period that lasts until the end of 2020.

Brexit has left about 3.6 million EU citizens in the U.K. and more than 1 million Britons in the 27 EU nations scrambling to preserve their residency and employment status. The British government says more than 3 million Europeans have completed a registration process confirming their right to remain in the U.K.

Auer and co-author Daniel Tetlow said the study “reveals the U.K. is facing a potential brain drain of highly-educated British citizens, who have decided to invest their futures in continental Europe.”

Copyright 2020 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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